Alpha Phi Alpha AKA Couple T-Shirt

**Free Shipping for Order over $99

This is a Made to Order Item. Each stage to create any products is totally assembled and completed by handmade order! These processes start as soon as your order which is placed, and may have a processing time of 7-10 business days before shipping.

This information is based on average processing/shipping time, the total time for a package being delivered is in fact 15-25% faster due to a normal day (not holiday).

Orders that have not arrived within 60 business days of order processing are eligible for full refunds or free reshipment.

Express & Priority Order (Worldwide): Pay extra for additional staff to work on your items and for DHL Express Fee immediately. ( Reduce 60% processing time of the items at the factory ).

When will you receive tracking information on your order?

• 7-10 business days after order processing.
• Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email.
• If the tracking status still has not been updated in about 7 days since the last day of the processing time, please urgently contact with the Flag Of Mine Support Team : support@flagofmine.com (Your request will be handled within 24 hours)

RETURN & REPLACEMENT POLICY

Because our products are printed and unique, therefore we only accept return and replace your order if the request meets conditions below:

Within 5 days from receiving orders, you have to request or notify us about return or replacement the order because of below reasons:

• The products have been damaged.
• The printing quality is blurry or materials are not as described on our website.
• Different design or size from your order.

IMPORTANT NOTE

Since your order is custom printed just for you, we aren’t responsible for Return/refunds/exchanges/replacement due to incorrect fit issues. Buyers assume all risks when choosing the style and fit of their purchase.

• Non-returnable merchandise include: sale products, accessories and custom items.
• Shipping fees are non refundable
• Customer is responsible for shipping fees to send the order back to Flag Of Mine warehouse.

To better help you in choosing the right size, we have made available a size chart on each product page. Just click on the Size Chart button to find your best fit!
If your purchase meets any of the criteria above, please contact us.

If you cannot send the request to our system in link above, please email to our support email: support@flagofmine.com

WHICH EVIDENCE SHOULD I SUBMIT FOR RETURN OR REPLACEMENT?

Submitting all evidence to clarify shipping/product error is very important to our return/replacement process. Please note that all required pictures must be sent. Otherwise, we cannot provide return/replacement items. You can find the attached pictures as below for example:

1. Picture of the shipping label
2. Picture of product SKU
3. Picture of the product and the error you found out (material flawed, different design, different size)

We will send the replacement for Free within 15 days after the problem is sorted.